“Travel, especially in the US Virgin Islands, poses some unique challenges for people with disabilities.”

ACCESSIBILITY CONCIERGE

Our open marketplace for St John vacation rentals has approximately 75 hosts managing over 340 rental property listings across the Island. Because there are so many variables, challenges and solutions … we offer a Complimentary Concierge Service to help guests with disabilities and/or accessibility requirements find a place to stay on St John, US Virgin Islands. Please contact us with your travel details to get started.

HOW IT WORKS

Our owners and managers value a positive guest experience. They are committed to communicating the details of their homes so that you can determine if a property will be a good fit. We use a multi-pronged strategy to identify accommodations that might meet your requirements. First, a staff member will conduct a basic search based on your requirements / specific needs. The results will be ranked for potential. Second, your requirements will be posted to our private owners group. Owners and managers [on our Site] with properties that seem like a good match are added to our list of accommodations options to be sent to the guest. In addition to our free Concierge Vacation Rental Finder, we’re more than happy to suggest options for transportation, places to dine, activities, charters and experiences that might appeal to you. For assistance please call 340-690-4081 [M-F 9am-5pm EST]


USVI ACCESSIBILITY RESOURCES

The US Virgin Islands Department of Tourism online Accessibility Resource Guide and information
https://www.visitusvi.com/travel-transportation/barrier-free

US Virgin Islands National Park Accessibility Information [St John]
https://www.nps.gov/viis/planyourvisit/accessibility.htm

The Cyril E. King Airport [ St Thomas (STT)] is an accessible airport facility. The airport main areas, restrooms, and facilities are all on one level and handicap accessible. Major Airlines utilize lifts to provide easy access to the aircraft. Portable wheelchair lift for boarding and disembarking.

Wheelchair users can make reservations via Dial-a-Ride (340-776-1277).

VIRGIN ISLANDS TTY/TDD call relay

TRS Provider – Sprint Accessibility
Address: P.O. Box 29230, Shawnee Mission, KS 66201-9330
Customer Service #’s:
1-866-883-4038 (V/TTY)
1-800-676-4290 (Spanish)
1-877-787-1989 (Speech to Speech)
1-866-931-9027 (Voice Carryover)
E-mail: accessibility@sprint.com
Access #’s:
1-800-440-8477 TTY
1-800-809-8477 Voice
1-800-940-0656 Spanish
1-800-940-0712 STS


OUR WEB SITE

We strive to meet or exceed the following accessibility standards: Web Content Accessibility Guidelines (WCAG) 2.0 AA, PDF/Universal Accessibility (PDF/UA) to ensure our digital offerings are ADA Compliant. The Site includes alt text descriptions provided by owners/managers, high contrast text and graphics, text size and spacing, page titles, minimum click navigation, consistent layout / format and navigation throughout the Site. Listings with videos hosted by Youtube have a closed caption [cc] feature. We’ve worked hard to make the Site easy and intuitive to use.

We are always looking to improve the user experience on our web site and make our content accessible to all. If you encounter an issue or barrier, or just have an idea about how to improve the site, we’d love to hear from you. Please contact us at the number above or email us at support@stjohn-villarentals.com